Frequently Asked Questions

Everything you need to know about shopping with T.T.O.O.

How long does shipping take?

Standard shipping takes 3-5 business days, while express shipping delivers within 1-2 business days. International shipping times vary by location.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Returns are free for domestic orders.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit.

Can I track my order?

Yes, once your order ships, you will receive a confirmation email with a tracking link to monitor your delivery status in real-time.

How should I care for my T.T.O.O garments?

To maintain the quality of our fabrics, we recommend washing garments in cold water with like colors and laying them flat to dry. Specific care instructions are located on the inner label.